The Managing DVM—Clinical Mentorship Programs is responsible for the development, implementation, oversight, continuous improvement and measurement of clinical mentorship programs. The core mentorship focus area for this role is new and newer grad mentorship with an emphasis on side-by-side mentorship and clinical skill building (i.e surgical and dental procedures), workflow efficiencies, and excellent verbal and written communications with clients, partners, and team members. The Managing DVM—Clinical Mentorship Programs should demonstrate a deep commitment to the profession and alignment to servant leadership attributes, including collaboration, empathetic listening, change-leadership, innovation, solution-orientation, and agility. As the clinical leader of a pilot program, the Managing DVM—Clinical Mentorship Programs, in collaboration with the Director of Divisional Operations, will be responsible for setting clear program objectives and deliverables, creating measures for success, and communicating progress toward objectives with all stakeholders. The Managing DVM—Clinical Mentorship Programs should foster a safe environment for learning and teamwork, while ensuring quality medicine and exceptional client service are delivered. The primary function of the Managing DVM—Clinical Mentorship Programs is leadership and oversight, however some clinical practice will be required.
An ideal candidate for this role is one who loves to teach, train, mentor, coach, and develop others. The Managing DVM—Clinical Mentorship Programs should thrive in creation and entrepreneurship, and should have a passion to innovate for the benefit of the profession. The Managing DVM—Clinical Mentorship Programs should demonstrate strong initiative and intrinsic motivation, as they will have a significant amount of day-to-day autonomy and empowerment. The Managing DVM—Clinical Mentorship Programs will report to the Director of Divisional Operations, will have a “home” location, and must be willing to travel up to 25%.
Duties and Responsibilities
New Grad Mentorship (approx. 70%)
Design framework and develop full program details for new grad mentorship program, to develop in our participants the well-rounded knowledge and skill base necessary for today’s practice of veterinary medicine
Develop program documentation for the enrollment and recruitment of participants
Assist the participants in obtaining the necessary licensure for practice while enrolled in the program
Mentor up to 4 participants at a time in 30-day intensive program rotations
Implement best practices for learning and mentorship; innovate and implement change quickly to improve learning outcomes, program satisfaction, and participant proficiency
Leverage a “learning lab” physical environment to accelerate skill-building and confidence among participants
Document program details, best practices, SOPs
Continually seek and provide feedback to improve overall program performance
Ensure compliance with all medical, safety, and regulatory guidelines
Ensure excellent participant engagement, satisfaction and proficiency
Work collaboratively with local clinic leadership team, divisional leadership, internal and external partners
Monitor participant performance, provide regular and effective feedback and coaching, ensuring necessary oversight
Assist with development and oversight of program budget and KPIs
Additional Mentorship Program Development (approx. 15%)
Develop additional mentorship programs, in partnership with Director of Divisional Operations, to support clinical needs among newer grads or other veterinarians across NVA
Develop program details, including content development, facilitation, success criteria, measurement, and reports to key stakeholders
Clinical Practice (approx. 15%)
Practicing clinician for the treatment of pets to support a local hospital in driving patient visits and positive client and patient outcomes
Embraces change and supports innovative programs within the home hospital
Partners closely with Managing DVM and Hospital Manager of home hospital to support the hospital’s overall mission, goals, and growth, in service to their local community
Amount of time in personal production expected to vary based on mentee enrollment, new grad seasonality, needs of the business and program needs
Skills and Basic Qualifications
Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accredited university
Licensure in good standing to practice in the state in which applicant is to be employed
Exceptional proficiency in surgical and dental procedures
Excellent history of clinical mentorship, training and development
Strong business acumen and critical thinking
Leads others by coaching, correcting, modeling, developing, and motivating them to achieve success
Demonstrates excellent verbal and written communication skills
Makes decisions confidently and effectively
Manages time and tasks appropriately
Models a professional and courteous manner with staff and clients
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
About Companion Of NE Portland
Our Why: For the love of animals and the people who love them.
Our Mission: To improve the comfort and well-being of pets by providing progressive and compassionate care. We develop a community of animal hospitals and pet resorts that share knowledge to achieve sustainable growth.
Our Values: We value teamwork, integrity, service excellence, innovation and goal orientation.