The goal of CARE is to rehabilitate animals admitted through NYPD and the ASPCA’s Humane Law Enforcement (HLE) and Community Engagement (CE) programs and to prepare them for adoption or return to owner.
The CARE Medical Supervisor will oversee the medical care of animals housed at the Canine Annex for Recovery and Enrichment (individual and population/shelter medicine), by providing high-quality, practical veterinary care to a wide range of cruelty, neglect, and at-risk animals while ensuring appropriate case flow. In addition, The CARE Medical Supervisor will work closely with the ARC Medical Supervisor, the Senior Director of ARC and CARE, and the Senior Director of Shelter Medicine, Adoption Center to establish, implement, and maintain proper medical protocols, training, and communication of protocols.
This position affords a wonderful opportunity for a veterinarian to drive forward the care and rehabilitation of animals who are victims of cruelty and neglect. CARE is comprised of medical, behavior and direct care teams working together to recover, enrich, treat, and support a wide range of cases.
Responsibilities will include, but are not limited to:
Managing Medical Cases (60%):
Perform medical intakes on all new NYPD and CE cases admitted to CARE and in collaboration with partner departments for animals admitted to veterinary partner hospitals, AAH, ARC, and Adoption Center as needed.
Provide high-quality, practical veterinary care to a wide range of cruelty, neglect, and at-risk patients.
Develop skilled and efficient diagnosis and treatment plans following ARC/CARE/AAH medical parameters and guidelines.
Provide and ensure high quality individualized care while maintaining overall population health using shelter medicine best practices.
Provide medical care for outpatients of owned, fostered out and/or animals in transition to the Adoption Center.
Maintain thorough, high quality medical records, documenting all exam findings, test results, and treatments.
Work with partner hospitals as needed, including referral for advanced care and assessing medical stability of new cases at partner hospitals.
Respond to after-hours medical concerns.
Oversee and maintain the CARE census.
Supervisory Duties/Managing Patient Flow (20%):
Oversee the daily medical care and case flow of the animals housed in CARE.
Lead Daily CARE Medical rounds meeting.
Lead monthly CARE LVT meeting.
Maintain proactive communication with the ARC and CARE Senior Director and ARC Medical Supervisor.
Support ARC and CARE Senior Director in handling any adverse client, staff, or patient events appropriately and professionally.
Develop, disseminate and keep current the CARE Standard Operating Procedures (SOPs) and ensure their implementation. SOP’s must balance best shelter medicine practices with the needs of AAH and other departments.
Model a standard of continued commitment to improve and expand upon all aspects of CARE including, medical, behavior, housing, safety and animal flow.
Perform and oversee exams, diagnostic tests and medical treatments with full utilization of Fear Free medical handling. Ensure LVTs and ACTs are practicing Fear Free handing.
Oversee and train the veterinary interns
Oversee all medical euthanasia decisions
Regularly review patient’s statuses, giving direction to other veterinarians as necessary to ensure timely care and movement of patients through the ASPCA.
Consult with attending medical and forensic veterinarians and determine medical prognosis for all patients under the CARE’s care to make timely and appropriate euthanasia decisions following CARE/ARC/AAH protocols and guidelines.
Assist the ARC and CARE Senior Director to ensure CARE has appropriate DVM coverage 7 days per week.
In collaboration with the AAH management team, ensure the CARE veterinary team is scheduled for all required trainings, meetings and lectures.
Collaborate and support the work of partner departments, particularly the Humane Law Enforcement, Community Engagement and the Adoption Center departments.
Maintain strict confidentiality when dealing with criminal cases.
Attend weekly behavior and interdepartmental meetings.
Attend staff meetings, doctor meeting and other requested meetings.
Provide medical information and represent CARE to the public and to media when requested.
Provide a high level of customer service to external and internal clients.
Create, model and follow written and verbally communicated ASPCA and CARE Standard Operating Procedures.
Assist the Senior Director with special projects, presentations and data collection as requested
Other duties as assigned.
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
This is a full-time exempt position that works out of our 92nd Street office, but the incumbent must be flexible, as some early mornings, evenings, weekends, and holidays will be required
DVM degree (or equivalent) with NY State veterinary license required
Veterinary internship or minimum 5 years’ small animal medicine experience without internship. Previous experience in shelters preferred but not required
Willing to complete the University of Florida Shelter Medicine Certificate or comparable program approved by ARC and CARE Senior Director within 6 months of hire
Must be able to be Fear Free Certified or certified within 3 months of hire
To apply, please complete our application and upload a cover letter that outlines how your skills and experience meet the qualifications of this position. Applications without cover letters will not be reviewed.
Enjoys working collaboratively as part of a team, willing to pitch in to help others, both a strong team player and individual contributor, Must have strong interest in animal welfare., Must posess ability to create, implement & teach new protocols, Must posess ability to work in high-volume, fast paced clinic enviornment, Must possess ability to work independently and as part of team.
Veterinarian License - Other
Education and Work Experience:
Doctorate: Veterinary Medicine (Required)
Veterinary Internship Preferred, Veterinary Work Experience
Internal Number: 2018-503
Our mission is to provide effective means for the prevention of cruelty to animals throughout the United States. We offer national programs in humane education, public awareness, government advocacy, shelter support, and animal medical services and placement. Our New York City headquarters houses a full-service animal hospital, behavior center, adoption facility, and Humane Law Enforcement Department. We are a privately funded 501(c)(3) not-for-profit corporation.Our EEO Policy:The ASPCA is an Equal Employment Opportunity employer. Applicants are considered for all positions without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, ...which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s Human Resources Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.ASPCA is an Equal Opportunity Employer (M/F/D/V).