Do you have what it takes to keep up with one of the fastest-growing companies in America? If you work hard, play hard and your tail’s always wagging, there may be a place for you at the most innovative name in pet insurance – Petplan!
Our headquarters are buzzing with talented professionals – and their pets! – who are helping Petplan turn the pet insurance industry on its tail. We’re looking for candidates who can balance the wisdom that comes from solid work experience with the passion to push the limits and always take a fresh approach.
We love people who come to work to create, collaborate and contribute – and have fun doing it! In spite of our explosive growth, we’ve maintained our entrepreneurial spirit, which means we work as a team, celebrate each other’s achievements and give it all we’ve got, every day.
We are looking for experienced veterinary professionals who are looking to put their knowledge and skills to use as a Claims Adjuster.
Claims Adjusters put their clinical knowledge into practice to help companion animals outside of a hospital setting.
Independently provide determinations of coverage for submitted claims
Review medical records, lab results, invoices and claims forms for complete and thorough assessment
Provide excellent customer service to policyholders and internal team members
Communicate with treating veterinarians regarding medical records and necessary documentation
Work with other departments to ensure customer satisfaction
5+ years of high level experience as a veterinary technician in a vet clinic
CVT or equivalent desired, but not required
Comprehensive understanding of disease processes and veterinary medical terminology
Exceptional critical thinking and problem solving skills
Strong attention to detail
Self-motivated and willingness to grow and learn
Ability to apply initiative and judgment to define and perform tasks, sometimes complex, and sees the bigger picture
Excellent verbal, interpersonal and written communication skills
Excellent team player; proven ability to apply innovative ideas and critical thinking
Able to anticipate needs, innovate and flourish in a high volume, fast paced environment
Must be able to remain in a stationary position for 90% of the work day (8.5 hour shift)
Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office machinery (cloud-based systems, electronic documents, printers, etc.)
The position is full time and employees receive competitive compensation. Other perks for the Petplan team include health, dental, matching 401k, paid vacation, pet insurance and lots (and we mean LOTS) of food!
At Petplan, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Petplan is proud to be an equal opportunity employer.
Top-rated pet insurance provider, Petplan, is the only pet insurance company to have been included on Inc. Magazine’s list of 500 fastest-growing, privately held companies in America. Petplan’s fully customizable dog insurance and cat insurance policies provide coverage for all hereditary conditions for the life of the pet as standard, and meet the coverage requirements and budget for pets of all/any age. Petplan policies are underwritten by AGCS Marine Insurance Company, a member of the Allianz Group, rated A+ by A.M. Best (2010). For information, about Petplan pet insurance, visit www.GoPetplan.com, read the Petplan Pet Insurance Blog, or call 1-866-467-3875.